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Last updated: 02/12/2024

Introduction

This Policy applies to you who are the Users of our Website ("the Website") in relation to the processing carried out by us as the Controller.

 

At Cyber Noesis ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share our personal information when you visit our Website.

 

By accessing or using our Website, you agree to the collection and use of information in accordance with this policy.

 

We respect your privacy and prioritize the protection of your personal data. We process your personal data in accordance with the General Data Protection Regulation 2016/679/EU (hereinafter "GDPR") and in general the applicable national and European legislative and regulatory framework for the protection of personal data and we receive appropriate measures to comply with the requirements of both the General Regulation and the applicable Greek legislation.

Who we are

Cyber Noesis was founded in 2015 by a team of information security experts with extensive experience in business, industrial automation and telecommunications, dedicated to providing advanced information security and privacy protection solutions and services. Cyber Noesis, having extensive experience in how modern businesses can deal with the challenges posed by information security, has developed a set of consulting services that can effectively help achieve a high level of security as well as compliance with demanding legal and regulatory frameworks. Also, Cyber Noesis specializes in providing Awareness, Education & Training services on Information Security & Privacy issues.

 

The private capital company with the name "Cyber Noesis IKE" is based in Athens, at Vouliagmenis 312 Ave. Ag. Dimitrios /Athens  - 17343, VAT number 800642594 KEFODE Attika. 

 

How to contact: You may contact us on any matter related to the processing of your personal data by us as a Data Controller only: 

i) by phone at 210 6811365 from Monday to Friday 09.30-17.30. 

ii) via e-mail at support@cybernoesis.com  

iii) by letter to the address Vouliagmenis 312 Ave. Ag. Dimitrios /Athens  - 17343

 

What personal data we collect

We may collect the following types of personal information when you visit our Website:

• Personal Identification Information: Name, email address, etc.

• Usage Data: IP address, browser type, device information, operating system, and other technical data about how you access and use our Website.

• Cookies and Tracking Technologies: We may use cookies to enhance your experience on our Website. Cookies are small files stored on your device to help us analyze website traffic and personalize content.

 

Accordingly, on our website you have the possibility to get in touch with our company by telephone listed, e-mail and a message that you can write and impose, completing the e-mail in order to respond to you. If you choose the method of sending a message through our website, then you will have to fill in your e-mail address and name.

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How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our Website and its functionality.

• To improve, personalize, and optimize your experience on our Website.

• To communicate with you, including responding to inquiries, sending newsletters, or providing updates.

• To monitor and analyze usage to improve our Website's performance and security.

• To comply with legal obligations and protect our rights.

Why we collect your data

We collect your data for:

• Providing a better understanding of your needs

• The improvement of our products and services

• Sending promotional email messages that contain information that we think you will find interesting

• Customizing our website according to your online behavior and personal preferences

Cookies Policy

Our Website uses cookies to enhance your experience. You can control cookie preferences through your browser settings.

 

How long do we keep your personal data

We will retain your personal data for as long as you continue to interact with us and are necessary to fulfill the processing purposes described above.

 

Data Sharing and Disclosure

For the proper operation of the Website and for the fulfillment of its contractual and legal obligations, our Company cooperates with companies that provide us with technical or other support for the operation of the Website or public authorities (if required). The recipients of your data gain access only to those data of yours that are absolutely necessary for the respective purpose of processing. 

 

Our Company will only transfer data to those service providers and partner companies that we have selected and adhere to appropriate data protection guarantees through signed contracts. In the event of compliance with our legal obligations, your data will only be transmitted to the agencies that are responsible at any given time. 

 

Your data will not be stored or transmitted outside the EEA.

 

Your Rights

Being data subjects, you have the possibility to exercise the following rights:

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Right of Access

You can ask us to confirm whether we are processing your personal data, to give you access to any data not already available to you and to give you other information about your personal data.

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Right of Correction

You have the right to ask us to correct personal data that is inaccurate and to verify the accuracy of your data before correcting it.

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Right to Erasure

You have the right to ask us to delete your personal data:

 

• at any time when they are no longer needed for the purposes for which they were collected or

• if they have been processed illegally

• if he withdraws the consent on which the processing is based if you object to the processing.

 

We have the right to retain your data if the processing of your personal data is necessary:

• to comply with a legal obligation

• to fulfill another legitimate purpose or other legal basis or

• to establish, exercise or defend legal claims of our Company.

Right of Limitation

You have the right to ask us to restrict your personal data when:

 

• their accuracy is disputed so that we can verify their accuracy or

• the processing is illegal, but you do not want them to be deleted or

• is no longer necessary for the purposes for which they were collected, but we still need them to establish, exercise or defend legal claims, or there is another legitimate processing purpose or other legal basis

• object to the processing and are awaiting its verification

 

Right to Portability

You have the right to ask us to provide you with your personal data in a widely used, structured, machine-readable format or you can request that it be transferred directly to another controller, where the processing is based on your consent or the performance of a contract and is done by automated means. However, this right, based on the law, only concerns the data that has been provided by you yourself and not those that our Company infers on the basis of the data that you have provided to us.

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Right to Object

You have the right to object at any time to any processing of your personal data, which has as a legal basis the legitimate interest of the Company (opt out). As long as you exercise the right to object, our Company has the right to demonstrate that it has compelling and legitimate reasons for processing that override your rights and freedoms without affecting your fundamental rights and freedoms.

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Right to Human intervention in automated individual decision-making, including profiling

You have the right to object at any time to automated individual decision-making, including profiling, to request human intervention, to express your opinion and to challenge the decision made on the basis of automated processing (if applicable).

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Opt-out

You have the right to withdraw your consent where consent is provided as a basis for processing. Opt-out can be done at any time by sending an email to support@cybernoesis.com and is effective for the future or use the unsubscribe button.

 

You can exercise your rights by sending your request, which will accurately describe your right, by email to support@cybernoesis.com. If any right includes your individual data, your request must include the exact data about which you wish to exercise your rights.

 

We will not charge you a cost for exercising your rights in relation to your personal data unless, as provided by law, your request for access to information is unfounded or excessive, in which case we are entitled to charge a reasonable fee under specific conditions. In any case, we will inform you of any charges before we complete your request. 

 

The time point we aim to respond to your valid and accurate requests is within one (1) month of receipt, unless the request you submit to us is particularly complex or you have submitted several requests. If we are going to need more time than one (1) month to respond to your request for the aforementioned reasons we will inform you accordingly. In any case you must provide specific and true information and/or facts in order for us to respond and/or satisfy your request accurately, otherwise we reserve the right for any errors beyond our control. Our Company reserves the right to reject requests that are unfounded, excessive, abusive or illegal under the law. 

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Data Protection and Security

Cyber Noesis is committed to protecting your data and keeping it confidential. As a company, we have done everything we can to prevent data theft, unauthorized access and disclosure by implementing the latest technologies and software, which help us protect all the information we collect online.

 

Towards this direction our company has established an Information Security Management System that is certified against the ISO / IEC 27001:2022 international security standard.

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Complaint to the Hellenic Data Protection Authority

You have the right to submit any complaint or complaint regarding issues related to the protection of your personal data, which may arise from their processing by our Company, to the Hellenic Data Protection Authority, which is the competent supervisory authority in the country us. Details on how to exercise your right of termination can be found at the link https://www.dpa.gr/en.

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Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

i) at 210 6811365 from Monday to Friday 09.30-17.30. 

ii) at support@cybernoesis.com  

iii) by letter to the address Vouliagmenis 312 Ave. Ag. Dimitrios /Athens  - 17343

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Changes to this Policy

We reserve the right to modify this Policy, when we need to comply with new requirements imposed by new laws, decisions of competent bodies or we have decided to change some of our procedures. 

 

However, if you want any clarification or information regarding the changes of this Policy, or you have any disagreement, reservation or related question, you can contact us at the details mentioned in this Policy.

 

Please note that any information or clarification provided to you in accordance with the above regarding possible changes to this Policy does not constitute a replacement, substitution or any modification of this Policy.